Meet Our Staff
Our staff members handle everything from sourcing and shipping widgets to onsite installs and training. Meet the people you’ll work with end-to-end.
Northwind Lead Technician
Lead Technician & Project Owner
Project Lead, Field Technician
Lead technician overseeing installs, maintenance visits, and custom builds. Keeps bookings on track and documents every job for the next staff member.
Services Offered:
David Thompson
Senior Installation Technician
Certified Technician, Advanced Installation Specialist
David has over 10 years of experience in equipment installation and configuration. Specializes in complex setups and custom solutions.
Rachel Williams
Maintenance Specialist
Licensed Technician, Maintenance Expert
Rachel focuses on preventive maintenance and system optimization. Known for thorough inspections and identifying potential issues before they become problems.
James Rodriguez
Training & Support Coordinator
Certified Trainer, Customer Support Specialist
James specializes in client training and ongoing support. Excellent at breaking down complex topics into easy-to-understand concepts.
Ready to Work With Our Team?
Explore our services to find the perfect solution for your needs, or contact us to discuss how we can help you achieve your goals.