How we keep service notes useful
A simple format for staff members to record what matters after a booking.
Good service notes save the next visit. We include parts used, torque specs, firmware versions, and any customer constraints.
Template
- Scope: what was installed or inspected
- Parts: SKUs and counts used or replaced
- Readings: voltages, signal strength, calibration values
- Follow-ups: anything to monitor next visit
Keeping notes consistent helps any staff member pick up where the last one left off.